Restaurant CRM software
Keep every guest's profile, preferences, allergies, consents, no-show history, and past visits on one record — the same guest profile behind your bookings and your loyalty. You own the data.
- One record per guest
- Booking and loyalty on one profile
- You own the guest data
- Profile
- Preferences
- Allergies
- Consents
- No-show history
- Visit history
Everything you know about the guest, on one record
A guest record holds what your team would otherwise keep in their heads. Goboblo stores preferences, allergies, consents, and the guest's full visit history on one profile, so the next booking starts with context.
- Preferences, allergies, and consents per guest
- Every past visit on the same record
- Notes and tags your team can see before service
Your entire guest record — in one place
Every guest with contact details, allergies, tags, visits and no-shows. Filter by VIP, allergies or consent — and export it all whenever you want. It's your data.
Booking and loyalty on the same guest profile
When booking sits in one tool and loyalty in another, no one sees the whole guest. Goboblo writes every reservation and every reward to the same guest record, so the bookings, stamps, and coupons stay on one person.
- Reservations and rewards on one profile
- Reservation software writes to the guest record
- See the guest's history before they arrive
Pick a segment and reach the right guests
The guest record lets you choose a group instead of blasting everyone. Pick a segment — guests who haven't been in for a while, lunch regulars, a tagged group — and send them an offer with a code and QR on their phone. You build it, choose who gets it, and redeem the code at the check.
- Choose a segment from the guest record
- Send an offer to the phone, no app
- Redeem the code at the check
No-show history on the profile, not in your head
The guest record carries a no-show score and the guest's booking history. A repeat no-show shows on the profile, so staff see it when the guest books again instead of trying to remember the name.
- No-show score per guest
- Booking history on the same record
- Staff see it when the guest books again
Where does what you know about the guest live?
When guest data is split across a booking tool, a spreadsheet, and the team's memory, no one sees the whole guest. Goboblo keeps it on one record you own.
- Booking in one tool, loyalty in another
- Preferences and allergies in someone's head
- No-show history forgotten by the next shift
- The marketplace keeps the guest, not you
- One guest record for booking and loyalty
- Preferences, allergies, and consents on the profile
- No-show score and visit history per guest
- You own the guest data, in your account
One guest record behind every booking and reward
Every part of the guest record, in one place
Each piece writes back to the same profile you own. Explore the guest CRM:
Restaurant CRM, answered
What is restaurant CRM software?
Restaurant CRM software keeps a record of every guest and what you know about them. Goboblo stores each guest's profile, preferences, allergies, consents, no-show history, and past visits on one record. The same guest profile is used by your bookings and your loyalty, so you see the whole guest in one place.
Do I own the guest data?
Yes. The guest record sits in your account, not in a marketplace. You keep the profiles, preferences, consents, and visit history, and you decide who you contact. Most booking marketplaces keep the guest; Goboblo keeps the guest record with you.
How does the guest record connect to bookings and loyalty?
Booking and loyalty write to the same guest record, so one person's reservations, stamps, and coupons stay on one profile. The booking engine in reservation software logs every visit, and loyalty rewards the same guest. You see preferences, allergies, and history on the record before service starts.
Can I send an offer to a specific group of guests?
Yes. You pick a segment from the guest record — for example guests who haven't been in for a while — and send them an offer with a code and QR on their phone. You build it, choose who gets it, and redeem the code at the check. Sending an offer to a segment is built; see email marketing. Automatic, behaviour-triggered sends are a coming feature.
Does it track no-shows per guest?
Yes. Each guest record carries a no-show score and the guest's booking history, so a repeat no-show is visible on the profile instead of living in your head. Staff see the score when the guest books again and can decide how to handle the table.
Does the guest CRM work for more than one location?
Yes. Goboblo keeps each location's guest records separate under one account, so a group can run several restaurants and still keep every guest profile, preference, and visit history in the right place.
Keep every guest on one record
Book a short demo and we'll show the guest profile, segments, and the no-show score in a real restaurant flow — the same record behind booking and loyalty.